Is it safe to order online?

Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer. Security checks are also made on all transactions, to ensure the authenticity of each card payment.

Which credit cards do you accept

We currently accept the following credit cards on nikuhome.com, Mastercard, VISA, Switch/Maestro, Visa Debit, Delta and Electron

Do your prices including VAT?

All our online prices include VAT.

How do i know if my order was successful?

You will receive an automated email to confirm your order has been received, and is being processed. You will receive a further dispatch confirmation email once your order has been packed and is ready to leave our warehouse.

Guarantee?

We guarantee a 100% guarantee on all our products.

How can I make a complaint?

In the rare occasion we make a mistake we are more than happy to take all customer feedback. There is always room for improvement. Contact Us

What do I do if I have received a damaged item?

Please notify our customer service and your product will be replaced immediately.

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